Service Desk Auto Attendant and Call Queue Demo (Skype for Business)

author UK Modern Workplace   10 month ago

2 Like   0 Dislike

Skype Academy: Call Queues and Auto Attendant

This session will walk you through Call Queues and Auto Attendant. The session has been updated to reflect the changes from January 2018. For more information visit our blog:

Learn from large scale Skype for Business Voice deployments - BRK2004

Skype for Business Voice is highly successful and broadly deployed solution, both on-premises and increasingly hybrid and online. Come meet customers who transformed their enterprise and workstyle through the use of Skype for Business Voice.

Quick start with Polycom VVX in O365 or Skype for Business Online

This video demonstrates the easy of use with Better Together over Ethernet in a O365 or Skype for Business Online environment.

Skype for Business - How to transfer a call

How to transfer a phone call on Skype for Business tutorial. PEI is a top Microsoft Gold Partner specializing in Office 365, Lync 2013, Skype for Business, and more. To learn more about us call 303-786-7474 or visit PEI Lync Training - Video Library - PEI 303-786-7474

Yealink T48G Skype for Business handset

A brief introduction to the Yealink T48G Skype for Business touchscreen telephone

Quick 10-minute demo on setting up tiered call flow for simple service desk with 1st, 2nd and 3rd Line with multiple options with teams. Customer greetings and voice activated prompts. All using Skype for Business Online (Office 365)

Comments for video: