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This session will walk you through Call Queues and Auto Attendant. The session has been updated to reflect the changes from January 2018. For more information visit our blog: http://aka.ms/sa-orgaa-blog
Skype for Business Voice is highly successful and broadly deployed solution, both on-premises and increasingly hybrid and online. Come meet customers who transformed their enterprise and workstyle through the use of Skype for Business Voice.
Here's a short video to help you create a compelling organization chart for your business.
All-in-one platform for mobile phone repair shops that offers 7 click repair booking, invoicing, inventory & CRM designed specifically for the cellphone industry. Visit www.repairdesk.co for more details.
Amazon Lex is a service for building conversational interfaces into any application using voice and text, and Amazon Polly is a service that turns text into lifelike speech. This session combines both of these AWS services during which the presenter will demonstrate how to build a Help Desk chatbot that feature spoken-voice interfaces. Attendees will be provided with the foundational skills for those looking to enrich their applications with natural, conversational interfaces. Liberty Mutual Insurance will also present on their chat platform architecture to demonstrated how they areusing Amazon Lex in their organization as an employee digital assistant.
Quick 10-minute demo on setting up tiered call flow for simple service desk with 1st, 2nd and 3rd Line with multiple options with teams. Customer greetings and voice activated prompts. All using Skype for Business Online (Office 365)