How to View Your Bill Online - AT&T Premier eBill

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How to Change Your Wireless Number to One From Another Provider – AT&T Premier

Learn how you can easily port or transfer a wireless number to AT&T from another service provider, and then replace your current number with the transferred number. And, you can do it all online. For more information visit: https://soc.att.com/2y50H5v Transcript: Want to change your current wireless number to one from another service provider? We'll show you how to port, or transfer, a number to AT&T for service, and then change your current wireless number to the transferred number. And we'll do it all online, with Premier. We'll start on the Premier homepage. From the "I want to" list, select "Change wireless number." Enter the number you want to change, and then click "Go." At the top of the Change Wireless Number page, you'll see details about the number you're changing. Select the second option, "Transfer a wireless number to AT&T." Enter the number that you want to transfer, and then click "Check Eligibility." If the number can be transferred, the "Continue" button becomes available. Click "Continue." Now enter account information about the number you want to transfer. The fields you see depend on the number's provider, and whether the number is owned by a business or an individual. When you're ready, click "Continue." Incorrect information can delay the transfer, so carefully check that the information you've entered matches the information on your last bill from the number's service provider. And then click "Submit." If the port, or transfer, request is successfully submitted, and the transfer is confirmed during submission, we'll start the number change immediately. We'll keep you informed about the progress of your request by email. First, we'll confirm your transfer request. Then we'll let you know when your request is complete and the new number is active on your device! If there's a delay in processing your transfer request, we'll email you as the status changes and advise you of any action you may need to take. You can also check the status of your request by logging in to Premier. Under "Account Management," click "View Port (Transfer) Status." On the Port (Transfer) Status page, enter the number you're transferring, and then click "Check Status." If the status of the transfer shows "Submitted", check again later. If the status shows "Pending," resolve any open issues by clicking the link in the "Action" column. When the status shows your request as "Confirmed," click the link in the "Action" column to complete the transfer. To replace your current wireless number with the transferred number, on the Change Wireless Number page that appears, click "Submit." The Confirmation page appears, and your request is complete. The number has been transferred to AT&T and is now active on your device. You're ready to go! Thank you for learning more about Premier, and thank you for choosing AT&T.

Customer Self Activate in OSM AT&T BusinessDirect®

Order Status Manager has Customer Self Activate. You can complete activation on your own when your order is ready for test and turn-up. Let us show you how. For more information: https://soc.att.com/2y673RW https://soc.att.com/2y674W0 Transcript: Order Status Manager provides near real-time order status, virtually anywhere, anytime. Good news! OSM also has Customer Self Activate. You can complete self-activation on your own when your order is ready for test and turn-up. You can even activate service on-the-go using OSM's mobile application. This means you no longer have to schedule an appointment with an AT&T technician to activate service. It's quick and convenient using Customer Self Activate through OSM. With CSA you can self-activate service for AT&T Dedicated Internet: using Ethernet, with a customer managed router, with an AT&T managed router, or the Express version Here's how it works. You'll monitor the progress of your order, in OSM, from Submission through Billing. You'll receive three Order Status emails at key milestones throughout the process. The first email will arrive when your order submission is complete. Your second email will provide the confirmed Circuit installation and Delivery dates. You'll know your circuit has been installed when OSM displays a check-mark and date under Circuit Installed. This will trigger the third email notifying you of "AT&T Ready" status. The email will provide detail for self-service activation and test and turn-up. Just follow the step-by-step instructions to activate service on your own. Start by clicking the link in the email notification. Log in to Order Status Manager using AT&T BusinessDirect. In the lower section, click the "Requests & Actions" tab. Under "Order Actions," look for "Initiate service activation." If the circuit is ready for activation, the "Select" button is available. Now click "Select." A window opens with a checklist of items needed for a successful activation. For more information, you'll find links to "FAQs" and "Router Setup" at the top of the window. If you need help, click "Request Assistance" and we'll be in touch. To view the progress of the activation as it moves through the process, leave the window open. Or, you can close the window now... ...and check the Requests & Actions page later to verify that activation is complete. If the activation wasn't successful, click "Select" for further instructions. With CSA, you don't need to make a phone call unless you need technical assistance. We're here to help. Thank you for learning about Customer Self Activation and Thank you for choosing AT&T.

Buy Online, Pick Up in Store – AT&T Premier

Learn how you can continue to take advantage of special online pricing and promotions while eliminating the cost and time associated with shipping. Order online with AT&T Premier, and then pick up your order at a participating AT&T company-owned retail store, usually within hours. We'll show you how to find the items available for in-store pickup and locate the participating AT&T stores that have them in stock. For more information visit: For more information visit: http://go.att.com/f35422a6 Transcript: AT&T Premier. Buy online and pick up in-store! Did you know that you can place an order online with Premier and then pick up your order at an AT&T company-owned retail store of your choice—usually within an hour? Enjoy the ease and convenience of online shopping and take advantage of special pricing and promotions. The online price is guaranteed unless you cancel your order and then purchase from a retail store. while getting your order fast, without the time and cost normally associated with expedited shipping. Depending on when you place your order, you can have the items you need within an hour. Now with Premier, you can combine the best of both worlds buy online and pick up in-store! Want to learn how? We’ll show you! Let’s go shopping! As you browse and compare items in the Premier Store, click the "View" button to see device details and look for the small store icon. If you don’t see the small store icon on any of the device detail pages, contact your administrator for assistance. These icons let you know—with just a glance—which items are available for pickup at participating AT&T company-owned retail stores. As you make your selections, remember that all the items in your order must be available for in-store pickup or this option won't be shown at checkout. When you’re finished shopping, select the “In-store pickup” delivery method. We’ll automatically find the retail stores in the area you've searched and indicate whether or not the items in your cart are in stock. Note that participating AT&T company-owned retail stores and availability of stock can change without notice. Now choose a conveniently located store. During Checkout, you can find more information about your in-store pickup… authorize a third person to pick up your order… and provide an AT&T wireless number to receive a free text message so that you’ll know when your order is ready for pickup, even when you’re on the go! Once your order is confirmed, we’ll process it. Just wait for our "ready for pickup" email and text message, if requested. Then grab your identification, and head over to the AT&T company-owned retail store you chose earlier. Mention that you're there for an in-store pickup and you'll be prioritized to minimize your wait time in the store! In no time at all, you'll be ready for business with your new device and accessories. Remember to pick up your order within 3 days. After that, we’ll assume you no longer want the items, and we’ll cancel your order. Thank you for learning more about Premier. And thank you for choosing AT&T.

Customer Self Activate in OSM AT&T BusinessDirect®

The AT&T Order Status Manager provides near-real-time status on all your applicable AT&T service orders in one central location online. What's more, the tool lists major milestones for each order in a clean, intuitive layout along with the progress towards meeting each one. Take a quick tour. For more information: https://soc.att.com/2JMTHf5 https://soc.att.com/2JJGUcZ transcript: Need to know what’s happening with your AT&T order? Answers are right at your fingertips with AT&T Order Status Manager. Check the status for a single order or view all your orders from your PC, laptop, or tablet. Or, check order status from your smartphone. It’s easy, with AT&T Order Status Manager. To track a single order, open your order confirmation email and click AT&T Order Status Manager. Status is updated every 20 to 60 minutes, so you get the latest information. View comprehensive order details including Critical dates for scheduled activities Circuit information, such as circuit ID, demarc information, and Universal Service Order number Technical details for service and equipment And Voice information, including telephone numbers, dial plans, IP addresses, and country codes. Need more information or want to make a request? From the Requests & Actions page, you can Ask a question, Request a new circuit installation date, Update your address, Schedule service activation, Update your contact information, Or Expedite an order. Check the “Request Responses” tab for updates about your request. After you're registered, use your PC, laptop, or tablet to view a list of in-progress and completed orders for up to a year. Need to find specific orders? You can search by customer information, order date, a particular scenario such as “Add” or “Change” service location, or orders with alerts. Results appear on the "Search" tab, but your completed and in-process lists are just a click away. Sort orders by order submission, circuit installation, or service activation date. Or, download orders to a spreadsheet. To customize your spreadsheet, select only the information you need. With Order Status Manager mobile access, you can monitor an order right from your smartphone. Track when your order was processed, when your circuit will be installed and your equipment will arrive, and when your service will be activated. You'll also see when billing will begin for your new service. If there’s an issue with your order, yellow warning icons and red delay icons tell you fast! Enjoy round-the-clock access to your order status with Order Status Manager! And remember to check “What’s New” for the latest features. Thank you for learning more about Order Status Manager. And thank you for choosing AT&T.d Thank you for choosing AT&T.

How to Take a Picture or Video on Your Samsung Galaxy J3 (2018) | AT&T Wireless

Learn how to take a picture or video, use the front and rear cameras, and switch between camera and video modes on the Samsung Galaxy J3 (2018). Learn more at: http://yt.att.com/5fada804 About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV How to Take a Picture or Video on Your Samsung Galaxy J3 (2018) | AT&T Wireless Take a Picture or Video: Take a Picture. From the Home screen, select the Camera App. Alternately, you can also access the camera from the Lock screen by swiping the Camera icon up. You can also access the camera by quickly pressing the Home button twice. To cycle through the camera's flash options, select the Flash icon. To switch between the rear-facing camera and the front-facing camera, select the Switch Camera icon. You can also switch cameras by swiping up or down. Select the Enhancement icon to access to selfie functionalities. Swipe left or right to take a picture with different camera modes. To take a picture, select the Capture icon. To take a screenshot, press and hold the Volume Down and Power Lock buttons simultaneously. Take a Video. To take a video, from the Camera App select the Record icon. To capture a still picture while recording a video, select the Capture icon. Select the Pause icon to pause recording. Select the Record icon to continue recording. Select the Stop icon to stop recording. Videos will automatically be saved to your Gallery. Access, Edit, & Share a Picture or Video. To view, edit, and share pictures or videos, from the Home screen, select the Gallery App. Select the desired content to view. To edit a picture or video, select the Edit icon, then follow the prompts to edit. To share a picture or video, select the Share icon, then follow the prompts to share. ♪AT&T jingle♪

Learn a fast and convenient way to view your wireless bill online with eBill. Depending on your foundation account type, you can easily get summary data, with charge details just a click away. For more Information: https://soc.att.com/2MmUeWA

transcript:

AT&T Premier eBill
Want a fast and convenient way to view your wireless bill?
Then let us show you how to view your bill online with Premier eBill!
There are three types of foundation accounts in eBill;
Billing, Reporting, and Fulfillment.
The foundation account type determines how the charges are invoiced.
Select your foundation account type to proceed.
For Billing foundation accounts, all billing account charges are consolidated and invoiced at the foundation account level.
To see a bill for a Billing foundation account, from the “View Bill” list, select “Foundation account summary.”
The Foundation account billing page shows summary-level billing data for the selected foundation account's current bill.
The total charge amount appears at the top of the page.
You can easily view data for a different foundation account, or from an earlier billing period.
The “Foundation account charges” section shows totals from the overall invoice.
To see details, click the plus sign.
The “Other billing details” section appears only when applicable.
To see more details, click the name of a charge.
The “Billing accounts charges” section breaks the monthly charges for the associated billing accounts into access charges and other charges and credits.
To see billing account details, click the plus sign.
A list appears with summary invoice information for each billing account.
You can sort the data, or search for a specific billing account number and then export the results to a comma-separated values, or CSV file.
To view more data for a specific billing account, just click its number.
You can also access billing data for billing accounts or mobile devices from the View Bill list.
For Reporting or Fulfillment foundation accounts, each billing account is invoiced separately.
To see a bill for an account associated with a Reporting or Fulfillment foundation account, from the “View Bill” list, select “Billing account summary.”
If you haven’t already selected a billing account, you’ll be asked to select one before proceeding.
The Billing account summary page shows summary-level billing data from the selected billing account's last completed billing cycle.
The total charge amount appears at the top of the page.
You can also view messages from AT&T check if the billing account is enrolled in paperless billing view data for a different billing account or for an earlier billing period.
You can also view a copy of this account’s paper bill.
Check the “Bill at a glance” section to see a total for any new charges and whether or not there’s a previous balance.
The “Other billing details” section only appears when applicable.
To view a detailed page for a charge, click the name of the charge.
The “New charge details” section shows totals for account charges and wireless charges.
To see the charges included in a total, click the plus sign.
For Wireless charges, you’ll see the total charge amount for each wireless number.
You can sort the data, or search for a wireless number and then export the results to a CSV file.
To view more details for a specific wireless number, click its number.
The Mobile device summary page appears where you’ll see summary-level data with links to more details.
You can also access billing data for mobile devices from the View Bill list.
And that’s how easy it is to view your bill online.
Thank you for learning more about Premier eBill. And thank you for choosing AT&T.

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