Private - Enhanced Mobile: Auto Attendant Overview (for administrators) - AT&T Collaborate

author AT&T Customer Care   3 month ago

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12 Dangerous Android Apps You Need to Delete Immediately

Pay attention to the list of the most suspicious apps you may come across in Google Play. Delete them from your phone immediately to protect your personal data and extend the life of your phone. Their creators promise the apps will optimize your device, extend the life of your battery and protect your phone from viruses. Some of them are even supposed to be lie detectors and defragmentation devices. In fact, all they give you is ads, and what they do is get access to your data and kill your battery. Considering the huge number of apps created every single day, not even Google can keep track and check the safety of all the new programs. So the security of your device mostly depends on you! Music: Master of the Feast - Kevin MacLeod Creative Commons Attribution ( Source: Artist: TIMESTAMPS Weather apps 0:43 Social media apps 1:31 Optimizers 2:02 Built-in browsers 2:32 Antivirus programs from unknown developers 3:01 Browsers with additional features 4:26 Apps for increasing your phone’s memory 5:43 Lie detectors 6:14 Defragmentation apps 7:00 Music Player 7:28 Battery Savers and Fast Charge apps 7:51 Wi-Fi apps 8:23 SUMMARY -There was a weather app that allowed the bad guys to avoid two-step authentication and easily get access to banking information of those who installed it. -Social media apps suck up so much of your device’s energy and kill the battery too. -Optimizers don’t make your phone’s system faster, they just slow it down and bring you ads as an added bonus. -Built-in browsers are mostly slow-working and don't have any protection from data interception. -Hackers create their own antivirus apps, which can steal users’ personal data and even completely block the phone. -You have at least two reasons two delete browsers from your phone: they slow it down, and require access to most aspects of the system, so they can even manage your calls. -You won't get more memory than your phone had initially, but will provide memory apps with access to your data. -Lie detector apps are about as useful as crystal balls, but they kill your battery and get access to your contacts and personal data. -Defragmentation apps don’t work like promised. They can only analyze how much space certain programs take up, use your phone's resources and collect your personal data. -You will want to delete this app because it consumes tons of data since it’s full of ads and causes a massive drain of your battery. -Battery savers and fast chargers can’t really change the speed of your gadget charging, but can give you endless apps even on lock screen. -If you don't want these apps to get access to all your data, avoid them at all costs. Subscribe to Bright Side : ---------------------------------------------------------------------------------------- Our Social Media: Facebook: Instagram: 5-Minute Crafts Youtube: ---------------------------------------------------------------------------------------- For more videos and articles visit:

Service Desk Auto Attendant and Call Queue Demo (Skype for Business)

Quick 10-minute demo on setting up tiered call flow for simple service desk with 1st, 2nd and 3rd Line with multiple options with teams. Customer greetings and voice activated prompts. All using Skype for Business Online (Office 365)

11 Hidden Chrome Features (You'll Wish You Knew About Sooner)

TOP SECRET (not really) cool chrome features you probably didn't know about. More Top Lists ▶ Subscribe Here ▶ Google Chrome is one of the most popular internet browsers across all computers, but most people only know about the most basic features. This video goes into several hidden lesser-known features and settings you may have not known about, but will be glad you do now. Some are very useful, and others are just for fun to impress your friends. Either way, now your computer's internet browser will be even more useful. My Twitter ▶ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

iPhone Trick For T-Mobile Users

How to Create an Office 365 Auto Attendant

A quick tutorial on how to create and Office 365 UM Auto Attendant to work with Skype for Business.

The Auto Attendant feature greets callers and presents dialing options that play additional messages or help route incoming calls. We’ll show you how to make some basic adjustments to your auto attendant settings. :

Video Transcript:

The Auto attendant feature helps route and manage calls by offering your callers a menu of options.

To get help you get started, we've provided a default auto attendant.

But you can optimize your auto attendant by making some basic adjustments in AT&T Collaborate-Enhanced Mobile.

We'll show you how.

On the "Site Information" page, click "Manage auto attendant."

Some basic information about the auto attendant appears.

Now, click "Edit."

There are three options for managing an auto attendant.

You can manage the profile... changing the default settings.

Just keep in mind that the time zone setting determines how the schedules are applied.

Don't forget to save any changes.

To help manage calls to the auto attendant, you can set call features.

Just click "Assign Features"...

...and select the features you want.

Finally, to customize the auto attendant to fit your needs, you can manage the settings.

If you want to play the same greeting and provide the same menu options all the time, you can easily "switch to a 24/7 configuration."

Or, you can set up your auto attendant to play customized greetings and provide different menu options during business hours, after hours, and holidays.

We'll customize Business hours.

First, expand "Business hours."

Then, under "Schedule," click "Set up."

By default, Business hours are in effect every day, from 9:00 a.m. to 5:00 p.m.

Now let's create a schedule.

First, we'll give the schedule a name.

For this example, we aren't including weekends in our business hours, so we'll call this schedule "Monday - Friday."

Then, we'll leave the defaults for Monday through Friday, but select "Closed" for "Saturday" and "Sunday."

Now, save these settings...

..and then click "OK" on the success message.

Expand "Business hours" again.

These are the default menu options for Business hours, but we'll add another option.

Click the Edit icon.

We want our callers to hear that they're being transferred, so for key 3, select "transfer with prompt", and enter a person's extension.

Save your changes...

...and click "OK" on the success message.

Expand "Business hours" again.

Now we'll assign a greeting.

Click "Set up."

You can record a new greeting, upload a greeting, or choose an existing greeting.

Let's say we recorded and saved a custom greeting to match our updated menu, so we'll choose "Use an existing greeting..."

... select the greeting, and then click "Save."

And that's it!

Business hours are now customized for your business needs.

Now that you know how to customize your business hours, you'll also be able to customize "After hours," and "Holidays."

Want to learn more?

Check the Business Center "Help" menu for more Collaborate Enhanced Mobile videos and step-by-step help.

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